This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.epitomepens.com (the “Site”).

​

WHAT PERSONAL INFORMATION DO WE COLLECT?

​

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” By using our Site, we imply that you consent to our collecting it.

​

We collect Device Information using the following technologies: 

Wix Inbuilt Order Tool - These tools are created by the website creator of Wix, which allows customers to order products from the websites. We collect information that is provided by the user during the ordering process as a part of user input. 

Wix Business Ascend Tool - These tools help us provide data analytics about our products, customer reviews and overall sales. It helps us know about the products which are liked by the customers and information provided by users using our chatbox feature. 

Wix Log Files - This tool collects data including your browser type, referring/exit pages, and date/time stamps including your location in terms of the city or town. 

​

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.” When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

​

CONSENT

​

How do you get my consent?

​

When you provide us with Personal Information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your Personal Information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

​

How do I withdraw my consent?

​

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us or mailing us at:

Epitome Pen Company 
"Suyash" Building, Ashiyana Park 2 

Opposite Gaikwad Petrol Pump, Aundh
Pune, Maharashtra India 411007 

​

HOW DO WE USE YOUR PERSONAL INFORMATION?

​

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

​

SHARING YOUR PERSONAL INFORMATION

​

We do not share any sort of personal information about our customer with any individual, organizations or third party services. 

​

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

​

THIRD-PARTY SERVICES

​

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in the United States and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under Indian legislation, including the Indian IT Act.

Our Site includes Social Media Features, such as the Facebook Like button and Widgets including the Share button. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

​

SECURITY

​

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

​

AGE OF CONSENT

​

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

​

CHANGES TO THIS PRIVACY POLICY

​

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. This Privacy Policy was last updated on September 16, 2021.

​

QUESTIONS AND CONTACT INFORMATION

​

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using our online contact form or by mail using the details provided below:

Epitome Pen Company 

"Suyash" Building, Ashiyana Park 2 

Opposite Gaikwad Petrol Pump, Aundh
Pune, Maharashtra India 411007